Last Updated: 04/01/2025
Welcome to the website of ECG Wholesale LLC (“we,” “us,” or “Distributor”). By accessing, browsing, or otherwise using this website, and/or by purchasing products through it (collectively, the “Services”), you (“Purchaser” or “User”) agree to be bound by the following Terms and Conditions (“Terms”). If you do not agree to these Terms, please do not use or access our website or Services.
1.1 Binding Agreement
These Terms form a legally binding agreement between you and ECG Wholesale LLC. Your continued use of our Services constitutes your acceptance of these Terms.
1.2 Updates and Modifications
We reserve the right to change these Terms at any time. Any changes will be effective immediately upon posting the revised version on our website. You are responsible for checking these Terms periodically for updates. Your continued use of our Services after any changes have been posted constitutes your acceptance of those changes.
2.1 Eligibility
By using our website and Services, you represent that you are at least 18 years old, have the legal capacity to enter into a binding contract, and that all information you provide is accurate, current, and complete.
2.2 Account Registration
We may require you to register an account before making purchases through our website. You agree to keep your account information accurate and up to date. You are solely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
3.1 Ordering Products
By placing an order through our website, you agree to purchase the products (“Products”) described at the price indicated and accept any additional terms specific to such Products.
3.2 Final Sale
All purchases are final. There are no refunds, returns, or exchanges once an order is placed, unless our supplier initiates a return or refund due to purchasing or manufacturing issues. In such cases, you agree to cooperate with any procedures required by the supplier.
3.3 Assumption of Risk
You acknowledge and accept any and all risks associated with purchasing the Products for resale, including but not limited to the possibility of damage, defects, or returns. You bear all costs, losses, and liabilities stemming from these risks, and ECG Wholesale LLC shall not be held liable for any related damages or losses.
3.4 No Guarantee of Ungating or Amazon Claims
ECG Wholesale LLC does not guarantee that any invoice, document, or proof of purchase provided will successfully “ungate” you on Amazon or result in any favorable outcome for compliance, claims, or disputes on Amazon or other marketplaces. By purchasing Products, you accept full responsibility for any risks related to Amazon or marketplace verification processes.
3.5 Minimum Advertised Pricing (MAP)
Certain Products may be subject to a Manufacturer’s or Supplier’s Minimum Advertised Price (MAP). You agree to advertise and sell those Products in compliance with MAP requirements. Failure to adhere to MAP may result in your disqualification from making future purchases through our Services.
3.6 Supplier Discrepancies and Middleman Role
You acknowledge that ECG Wholesale LLC is acting solely as a middleman or distributor. If the supplier has any discrepancy or issue, we will make reasonable efforts to facilitate a resolution with the supplier on your behalf. However, you agree that any ultimate legal recourse or action, if necessary, must be taken directly against the supplier. ECG Wholesale LLC will cooperate with you in any such action, but is not liable for the supplier’s actions, omissions, or decisions, and shall not be named as the principal defendant in such proceedings.
4.1 Payment Terms
You agree to pay the total purchase price for the Products according to the payment method and schedule outlined in our communications or at checkout. If you fail to make payment in full when due, we reserve the right to withhold shipment or cancel orders without further liability.
4.2 Invoices
We will issue invoices upon confirmation of your order. You acknowledge that ECG Wholesale LLC is not responsible for ensuring the validity or acceptability of such invoices for any third-party verification process, including but not limited to Amazon’s “ungating” procedure.
5.1 Shipping Responsibility
Unless otherwise specified, you are responsible for all shipping costs associated with delivering the Products. Title and risk of loss pass to you once the Products are handed over to the shipping carrier.
5.2 Delivery Issues
We will make reasonable efforts to facilitate prompt delivery but cannot be held liable for delays or disruptions caused by the carrier, supplier, or other factors beyond our control. Any claims for delayed or missing shipments must be pursued directly with the shipping carrier.
6.1 Ownership of Content
All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork, and computer code on our website (collectively, “Content”) are owned or controlled by ECG Wholesale LLC or our licensors.
6.2 License and Restrictions
We grant you a limited, non-exclusive, non-transferable license to access and use the website and Services for lawful purposes. You shall not reproduce, distribute, modify, or create derivative works of the Content without our prior written permission.
7.1 Breach of Terms
We reserve the right to terminate or suspend your account and access to the Services immediately, without prior notice, if you breach these Terms or if we have reasonable grounds to suspect that you have violated them.
7.2 Effect of Termination
Upon termination, you remain liable for all amounts due under any outstanding invoices. The provisions of these Terms that by their nature should survive termination (including limitations of liability, assumption of risk, and indemnification) shall continue to apply.
8.1 No Warranty
Unless provided by the product’s supplier, ECG Wholesale LLC makes no warranties or representations of any kind, express or implied, regarding the Products, including any implied warranties of merchantability or fitness for a particular purpose.
8.2 Limitation of Liability
To the fullest extent permitted by law, ECG Wholesale LLC’s total liability for any claim arising out of or relating to the use of our Services or Products shall not exceed the purchase price of the Product that gave rise to the claim. We shall not be liable for any indirect, incidental, consequential, or punitive damages.
8.3 Assumption of Risk
By using our Services and purchasing Products, you expressly assume all risks, including but not limited to marketplace compliance, damaged or defective Products, and potential profit loss.
You agree to indemnify, defend, and hold ECG Wholesale LLC and its affiliates, officers, directors, employees, agents, and suppliers harmless from any claim or demand, including reasonable attorneys’ fees, arising out of your use of the Products, breach of these Terms, or violation of applicable laws or regulations.
10.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Massachusetts, without regard to its conflict of law principles.
10.2 Dispute Resolution
Any dispute arising out of or relating to these Terms, our Services, or the Products shall be resolved by mediation, arbitration, or litigation in a specified forum located in Massachusetts, as determined by applicable law or by agreement of the parties.
If any provision of these Terms is deemed invalid, illegal, or unenforceable, that provision shall be enforced to the maximum extent permissible, and the remaining provisions of these Terms shall remain in full force and effect.
You may not assign, transfer, or delegate any of your rights or obligations under these Terms without our prior written consent. Any attempt to do so without consent is null and void.
If you have any questions about these Terms, please contact us at:
By continuing to use our website or Services, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions.